About us

The company

About Lenco

Lenco has been synonymous with Swiss engineering precision in the Hi-Fi and consumer electronics field for more than 75 years. Lenco distributes a complete range of “smart-choice” consumer electronics products, including turntables, radios, speakers and much more, which are manufactured in the company's facilities using the latest in modern technology. We offer electronics products for young and old that can be used at any time by people of all ages and in all phases of life.

All Lenco products are characterised by innovative design and a hint of nostalgia in a modern package that is both user-friendly and offers great value for money.

Lenco is a friend that shares your moment at all times: partying with your friends, exercising, watching TV together on the couch, moments of happiness or anger and frustration. Together, we create beautiful and unforgettable experiences and bring out the best in each other.

As a smart-choice brand, we have an unshakeable belief in our FRIENDS principle, which stands for:

Fast & Flexible
The cornerstone of our success; the ability to adapt fast and flexibly. These characteristics are essential to satisfying changing consumer needs and safely navigating the unpredictable trends in the markets in which we operate. Our ability to adapt ensures that we also remain well-informed and aware of changing needs and new technologies so that we can continue to offer consumers and end-users optimal service as a dynamic and flourishing company.

Reliable
We greatly value your trust and confidence. Our processes are modelled on official standards. Furthermore, inspectors regularly visit each and every one of the factories in order to audit the working conditions at the site and also assess the social conditions and safety of local employees. Lenco does not tolerate any form of child labour whatsoever.

Innovative
At Lenco, we aim to differentiate our products through creativity and passion, by innovating and by supplying products of the highest possible quality.

So Lenco's product development activities continuously focus on innovative applications. For example, the introduction of 3D sound in some of the products in our range.
Other innovations in the pipeline will exploit Amazon Alexa functionality. For example, new Lenco products with Alexa voice capability will be launched next year.

Exceeding expectations
We work hard to keep our promises, open the eyes and ears of our target group and give consumers who buy our products the benefit of functions and other features that add value over and above the accepted standards. Our objective is to exceed the expectations of the consumers who buy our products.

No nonsense
With Lenco, you know exactly what you can expect. Straightforward and to the point. We do not beat about the bush. They are no unexpected surprises when you buy from us.

Durable
We feel that Lenco has a duty to act responsibly in terms of sustainability and social relevance. To achieve this, we use environmentally sound components in our products to the greatest possible extent and ensure that products can be recycled when they reach the end of their useful life.

Furthermore, inspectors regularly visit each and every one of the factories in order to explicitly audit the working conditions at the site and also assess the social conditions and safety of local employees. Lenco does not tolerate any form of child labour whatsoever./p>

Service
As a professional company that supplies high quality products, our daily activities focus on achieving total satisfaction among the consumers who buy our products. We support our users in every way possible to maintain consumer satisfaction at a high level.
So Lenco ensures that you benefit from optimum after sales back-up and service from the time when you purchase a Lenco product. For example, we always have spare parts and products available for replacement or repairs. So users can enjoy the product for longer. Lenco handles all questions and complaints seriously. Our customer service department does its utmost to help you as quickly as possible.

Commaxx International NV
Lenco is since 2015 part of Commaxx International, a world leader in the development and sale of smart choice consumer electronics to national and international retailers and importers under different brands.
Commaxx International brands are sold all over the world through their own webshops or national and local distributors. The number of countries in which the Commaxx brands are represented is still growing.

Our brands

Commaxx BV

Wiebachstraat 37
6466 NG, Kerkrade
support@lenco.com
Support Page

BTW nr: NL 855396763B01
KVK nr: 63777002

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